Your search resulted in 49 "Team Member" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Team Member
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
Weekend RN Supervisor Needed in Carmel, NY!
Are you a compassionate and experienced Registered Nurse seeking a rewarding opportunity to make a difference in the lives of others? Join our team as a Weekend RN Supervisor in beautiful Carmel, NY.
Position: Weekend RN Supervisor
Location: Carmel, NY
Shifts: 7:00 am to 3:00 pm / 3:00 pm to 11:00 pm
Type: Per-Diem (2-3 days/week)
Pay: $60/hour
Benefits:
- WEEKLY PAY!
- Competitive compensation
- Supportive work environment
RN Supervisor Requirements:
- Valid RN license in the state of New York
- Previous supervisory or leadership experience preferred
- Strong clinical skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
RN Supervisor Responsibilities:
- Oversee and coordinate patient care activities during weekend shifts
- Provide leadership and support to nursing staff
- Ensure adherence to policies, procedures, and regulations
- Conduct assessments, develop care plans, and evaluate patient progress
- Collaborate with interdisciplinary team members to optimize patient outcomes
Why Join Us?
- Opportunity to work in a reputable healthcare facility
- Flexible scheduling options
- Professional development and growth opportunities
If you're a dedicated RN looking to make a positive impact and advance your career, we want to hear from you! Apply now to join our team and become part of a compassionate healthcare community committed to excellence.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Part Time
- Immediately
- $60 Hour
- Carmel, NY 10512
- 5/1/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Salary Range: $49.92 - $51.92 Hourly Job Shift: Varied Job Category: Health Care DescriptionPosition Summary A Physical Therapist evaluates, treats and prevents disability, injury, disease or health conditions by using physical, chemical, and mechanical means. They utilize goal directed activities, exercises, or techniques to maximize an individual's functional independence. PTs perform and interpret tests and measurements to assess pathophysiological, pathomechanical and developmental deficits of human systems to determine treatment and assist in diagnosis and prognosis ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Implements a comprehensive patient care treatment plan. Renders care Administers treatment in an organized, professional manner adhering to all department policies, best practice standards, NYS practice acts, and physician protocols. Implements and updates treatment programs to ensure maximum effectiveness. Involves patient/family in treatment and accommodates for individual needs (cultural differences, language, etc.) (*CF) Maintains a positive, professional working rapport with patients, peers and referral sources. Collaborates with other Physical Therapists, as needed, in regard to re-assessing the residents such that the referral sources are kept abreast of residents status in a timely manner. Effectively communicates with the interdisciplinary team and the resident regarding the residents status in a timely manner. Willing to assist other members of the interdisciplinary team when asked Completes all documentation within established timeframes and according to regulatory/ and department guidelines. Documentation represents accurate accounts of treatment that was rendered and response to the treatment. Provides written and/or verbal communication to referral sources, residents, families and other members of the interdisciplinary team (discharge planning/SW/other therapy personnel/nursing staff) in a timely fashion (*CF) Assists in performance improvement activities as needed to ensure quality is consistent with established guidelines and to improve the delivery of service rendered Provides training to health care providers as directed by manager/director (students, volunteers). Participates in in-services, community educational programs and scheduled meetings as requested by the manager//director Keeps the treatment area clean, organized and safe for patients and staff Maintains a productive caseload and productively utilizes non-scheduled treatment time. Communicates with manager/director regarding their schedule and use of nonproductive time to enhance efficiency Provides accurate billing information in a timely manner, maintains compliance with insurance guidelines, and completes all required documentation for reimbursement Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications Masters degree or higher in physical therapy or determined to be equivalent, in accordance with the NYS commissioner's regulations Licensed and registered to practice in New York State or eligible for limited permit Previous PT experience preferred CPR certification preferred Proficiency with computers and standard office software Excellent customer service and verbal communication skills Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Immediately
- New Paltz, NY 12561
- 5/1/24
Hudson Valley Credit Union is currently recruiting for the position of Mailroom Clerk. Primary Function: sort and deliver external and internal mail throughout the organization. Ensure all copier and fax machines are operating properly and prepare all outgoing daily courier deliveries.
Responsibilities
- Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
- Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
- Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
- Answer General Services’ department phone and directs incoming calls to appropriate personnel.
- Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
- Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
- Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
- Valid driver’s license required
- Minimum 1 Year Experience in a customer service environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
- Valid driver’s license required
- Minimum 1 Year Experience in a customer service environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
- Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
- Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
- Answer General Services’ department phone and directs incoming calls to appropriate personnel.
- Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
- Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
- Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 4/30/24
Join Our Team as a Hospice RN Nurse in New Windsor, NY!
Are you a compassionate and dedicated Registered Nurse seeking a rewarding opportunity in hospice care? Look no further! We're offering a fulfilling position with flexible 12-hour shifts from 7pm to 7:30am, with a competitive hourly rate of $50.
Why Us? At our client, we prioritize individualized care for every patient. As an integral part of our organization, you'll play a crucial role in delivering superior care alongside a supportive interdisciplinary team including RNs, LPNs, HHAs, Chaplains, and Social Workers.
Registered Nurse Responsibilities:
- Collaborate with interdisciplinary team members to provide exceptional care
- Ensure dignity, compassion, and respect for all patients
- Work closely with RNs, LPNs, and HHAs to deliver personalized support
- Maintain high standards of nursing practice
Registered Nurse Requirements:
- Graduate of an accredited school of Nursing and currently licensed to practice in New York State
- A minimum of two years' experience as a professional nurse is preferred, but newly graduated nurses are welcome to apply
- Certification as a Hospice/Palliative Care Nurse preferred
If you're ready to make a difference in the lives of patients and their families, apply now to join our compassionate team of hospice professionals!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $50 Hour
- New Windsor, NY 12553
- 4/30/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Salary Range: $18.25 - $21.85 Hourly Job Shift: Days/Eves Job Category: Health Care DescriptionPosition Summary The CNA is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF) Documents all cares provided in EMR (*CF) Reports all changes in the residents condition to the Charge Nurse (*CF) Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report upon reporting for duty (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF) Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Assists with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, etc. as per care plan, using proper body mechanics.(*CF) Assists residents to walk with or without self-help devices as instructed Weighs and measures residents as instructed (*CF) Measures and records temperatures, pulse, and respirations (TPRs), and BP as instructed Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assists with the care of the dying resident and provide post-mortem care as instructed (*CF) Food Service Functions Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Serves food trays. Assists with feeding as indicated (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF) Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF) Serves between meal and bedtime snacks (*CF) Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (e.g., gait belt, mechanical lifts, etc.) when lifting or moving residents Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the Charge Nurse Informs the Charge Nurse of your equipment and supply needs Resident Rights Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Report such requests to your supervisor III. Working Conditions Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current, Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Immediately
- New Paltz, NY 12561
- 4/30/24
Job Opportunity: Laborer for Construction and Demolition Projects
Location: New Windsor, NY
Position: Laborer
Type: Direct Hire
Pay: $18 - $20 per hour
Our client is a reputable construction and remodeling company based in New Windsor, NY. With a strong commitment to delivering high-quality results and exceptional customer service, we take pride in our diverse portfolio of construction and demolition projects. We are currently seeking a dedicated and skilled Laborer to join our team and contribute to our continued success.
Laborer Qualifications:
- Previous experience in construction, demolition, or related field is preferred.
- Punctuality and reliability are essential for this role.
- Capable of performing physically demanding tasks and lifting heavy objects when needed.
- Ability to take direction and work collaboratively within a team.
- Attention to detail and a commitment to maintaining a clean and organized work environment.
- Comfortable with climbing ladders over 6 feet and working on roofs.
- Possession of personal tools is preferred, though not required.
- Valid driver's license and reliable transportation.
What We Offer:
- Competitive compensation based on experience.
- Opportunity to work on a variety of construction and demolition projects.
- Exposure to a dynamic and collaborative team environment.
- Potential for growth and advancement within the company.
Laborer Job Responsibilities: As a Laborer with our client, you will play a crucial role in supporting our construction and demolition projects. Your responsibilities will include:
- Assisting the construction team in various tasks such as painting, tool retrieval, demolition, trash disposal, sheetrock installation, lifting assistance, and more.
- Loading and preparing job sites for construction and demolition activities.
- Collaborating with team members to ensure efficient project execution.
- Adhering to safety protocols and guidelines to create a secure work environment.
- Handling tasks as assigned by management, demonstrating flexibility and adaptability.
- Climbing ladders higher than 6 feet and performing work on roofs as required.
How to Apply: If you are a motivated individual with a strong work ethic and a passion for construction and demolition, we encourage you to apply.
Join our team and contribute to our exciting projects that shape the landscape of New Windsor and beyond. Your dedication and skills will be valued and rewarded in our collaborative and dynamic work environment.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$20 Hour
- New Windsor, NY 12553
- 4/29/24
Job Title: Administrative Assistant
Location: Poughkeepsie, NY
Type: Temp to Perm
Hours: Monday-Friday, 8:00 AM - 5:00 PM
Salary: $20-$24 per hour
We are currently seeking a detail-oriented and experienced Administrative Assistant to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position with a competitive hourly wage ranging from $20 to $25 per hour.
Key Requirements:
- Proficient in QuickBooks
- Construction industry experience preferred
Qualifications:
- Proven experience with QuickBooks is a must.
- Previous administrative experience in the construction industry is required.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- HR experience and Timberline/Sage experience a plus.
Benefits:
- Opportunity for a permanent position based on performance.
- Competitive hourly wage of $20-$24.
- Monday to Friday work schedule for a healthy work-life balance.
Responsibilities: As an Administrative Assistant, your primary responsibilities will include:
- Managing office tasks and assisting with day-to-day operations.
- Utilizing QuickBooks for invoicing, expense tracking, and financial record-keeping.
- Handling phone calls, emails, and inquiries in a professional manner.
- Coordinating and scheduling appointments, meetings, and travel arrangements.
- Providing administrative support to team members as needed.
If you are a motivated and organized Administrative Assistant with experience in QuickBooks, and preferably in the construction industry, we invite you to apply for this exciting opportunity.
Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $20-$24 Hour
- Poughkeepsie, NY 12601
- 4/29/24
Job Title: Medical Office Registered Nurse (RN)
Location: New Paltz, NY
Pay Rate: $50.00 per hour
Specialties: OBGYN, Infusion, Procedure Suite, Dermatology, Urology
Are you a skilled and compassionate Registered Nurse with experience in various medical specialties? We are seeking a dedicated and versatile Medical Office RN to join our healthcare team in New Paltz, NY. As an integral member of our medical office, you will play a crucial role in providing top-notch patient care across multiple specialties, making a positive impact on our patients' well-being.
Registered Nurse Requirements:
- Valid and unrestricted New York State RN license.
- Proven experience in OBGYN, infusion, procedure suite, dermatology, and/or urology specialties.
- Strong clinical skills and the ability to adapt to different medical settings.
- Excellent interpersonal and communication skills to provide compassionate patient care.
- Ability to work efficiently in a fast-paced medical office environment.
- Detail-oriented with a focus on accuracy in documentation and patient care.
Benefits:
- Competitive pay rate of $50.00 per hour, commensurate with experience and specialty expertise.
- Opportunities for professional growth and continuing education.
- Supportive and collaborative work environment.
Registered Nurse Responsibilities:
- Perform comprehensive patient assessments, history taking, and vital sign monitoring.
- Assist healthcare providers in various medical procedures, maintaining a sterile and safe environment.
- Administer medications and treatments according to established protocols and physician orders.
- Prepare and maintain medical equipment, ensuring they are in proper working condition.
- Educate patients about their medical conditions, treatment plans, and post-procedure care.
- Assist with patient scheduling, appointment coordination, and maintaining accurate medical records.
- Collaborate with other healthcare professionals to provide coordinated and efficient patient care.
- Ensure compliance with all medical office policies, procedures, and regulations.
Specialties-Specific Responsibilities:
- OBGYN: Assist with prenatal care, perform fetal monitoring, and provide patient education on women's health topics.
- Infusion: Administer intravenous medications and monitor patients during infusion treatments.
- Procedure Suite: Assist with various medical procedures and maintain a sterile environment.
- Dermatology: Support dermatologists in the assessment and treatment of skin conditions.
- Urology: Provide care for patients with urological conditions and assist with urological procedures.
Join our team of dedicated healthcare professionals and utilize your diverse medical skills to enhance patient care and satisfaction. This is an exciting opportunity to work in a multidisciplinary setting, providing exceptional care to patients across various medical specialties.
Why choose Ethan Allen Workforce Solutions? We are one of the largest and well-known employment agencies in the Hudson Valley. Job searching can be frustrating and often feel like a dead end. Because of our long-term relationships with our clients, we are able to put your resume right in front of the hiring manager, and our clients trust that we are sending them the top candidate for the position at hand.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $50 Hour
- New Paltz, NY 12561
- 4/29/24
Mechanical Engineer Opening
- Location: Spackenkill, NY
- Full time Direct Hire
- Onsite
Our client is looking to add talent to their team to help with their growing needs. This is the chance to work with an established, global company to boost your skill set and contribute to a successful team! The Mechanical Engineer will be looked at to provide support to our clients' production and design goals, while working in tandem with various departments.
The Mechanical Engineer / Drafter will have the following responsibilities:
- Work in tandem with Manufacturing teams to ensure products are manufactured effectively and efficiently
- Project oversight, manufacturing assembly support, mechanical design
- Coordinates electrical design and PLC programming with Electrical Engineer
- Be a reliable team member who will be onsite consistently, contributing positively to the company goals while aligning with their core values
- Other duties as assigned by management
- Recent Drawing/Drafting experience
The ideal Mechanical Engineer candidate will have the following skillset/experience:
- Must have at least 3 years of experience in a Mechanical Engineer type of position
- Knowledge of Excel, Solid model experience, and Microsoft Windows
- BA in Engineering or Technical Education would be a plus
- Ability to be onsite daily
- Clear communication skills
Please apply for immediate consideration!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- Spackenkill, NY 12603
- 4/29/24
Job Title: Machine Operator
Location: Highland, NY
Schedule: Monday-Thursday, 6:00 am - 4:30 pm OR 2:00 pm – 12:30 am
Pay: $17 per hour
Employment Type: Temp to Hire
We are seeking skilled and motivated Machine Operators to join our dynamic team at our Highland, NY facility. As a Machine Operator, you will play a crucial role in our metal fabrication process, ensuring precision and efficiency in the production of high-quality products.
Machine Operator Qualifications:
- Proven experience as a Saw Operator in a metal fabrication setting.
- Ability to read and interpret blueprints and technical drawings.
- Strong mechanical aptitude and troubleshooting skills.
- Attention to detail and commitment to producing high-quality work.
- Ability to work independently and as part of a team.
- Excellent communication skills.
- Physical stamina to stand, lift, and operate machinery for extended periods.
Benefits:
- Competitive hourly wage of $17.
- Opportunity for permanent employment based on performance and business needs.
- Safe and collaborative work environment.
- Potential for skill development and career advancement.
Machine Operator Responsibilities:
- Operate and maintain machinery involved in metal fabrication processes.
- Execute tasks related to saw operation with a focus on precision and quality.
- Monitor machine performance and make adjustments as needed to ensure optimal output.
- Conduct routine inspections to identify and address any issues with equipment.
- Follow safety protocols and guidelines to maintain a secure working environment.
- Collaborate with team members and supervisors to achieve production targets.
If you are a skilled Machine Operator with a background in metal fabrication and are looking for a rewarding opportunity, we encourage you to apply. Join our team and contribute to the success of our growing company.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $17 Hour
- Highland, NY 12528
- 4/29/24
Job Title: Machine Operators
Location: Middletown, NY
Shifts Available: 2nd and 3rd Shifts
Pay Range: $19 - $21 per hour
Are you a skilled and detail-oriented individual with manufacturing experience? We are currently seeking dedicated Machine Operators to join our team at our Middletown, NY facility.
Machine Operators Responsibilities:
- Operate and monitor manufacturing machinery to ensure efficient production processes.
- Perform routine inspections and maintenance on equipment.
- Follow established protocols to maintain product quality and consistency.
- Collaborate with team members to meet production targets.
- Adhere to safety guidelines and maintain a secure working environment.
- Troubleshoot and address any issues with machinery.
Machine Operators Qualifications:
- Previous experience as a Machine Operator in a manufacturing setting is essential.
- Ability to interpret and follow production schedules and specifications.
- Mechanical aptitude with the ability to troubleshoot equipment issues.
- Strong attention to detail and commitment to quality.
- Ability to work independently and as part of a team.
- Flexibility to work 2nd or 3rd shifts.
Pay Range:
- $19 - $21 per hour, commensurate with experience and skills.
Benefits:
- Competitive hourly pay.
- Opportunity for skill development and advancement.
- Comprehensive training provided.
- Safe and collaborative work environment.
If you are a motivated individual with manufacturing experience and a passion for operating machinery, we encourage you to apply. Join our team and contribute to the success of our growing manufacturing operation.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $19-$21 Hour
- Middletown, NY 10940
- 4/29/24
Job Title: Machine Operator
Location: Poughkeepsie, NY
Shifts Available: 1st Shift: 5:00 AM - 1:00 PM, 2nd Shift: 1:00 PM - 9:00 PM (Overtime up to 3 hours may be required as mandated)
Salary Range: $18 - $23 per hour (Depending on experience)
Out client is a leading manufacturer located in Poughkeepsie, NY. Currently, we are seeking a dedicated Machine Operator to join our team.
Job Description: As a Machine Operator, you will play a crucial role in our manufacturing process. The ideal candidate will have previous experience working in manufacturing environments, with exposure to operating various machinery. While experience in food manufacturing is advantageous, it is not mandatory.
Machine Operator Requirements:
- Previous experience as a Machine Operator in a manufacturing environment.
- Ability to stand for long periods and lift up to 30lbs consistently.
- Strong attention to detail and ability to follow instructions accurately.
- Flexibility to work 1st or 2nd shift as needed.
- Willingness to work overtime when required.
- Excellent teamwork and communication skills.
- High school diploma or equivalent.
Benefits:
- Competitive hourly wage with potential for growth.
- Comprehensive benefits package including health insurance, retirement plans, and more.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Training and development programs to enhance skills and advance career.
Machine Operator Responsibilities:
- Operate assigned machines in accordance with standard operating procedures.
- Monitor equipment to ensure proper functioning and troubleshoot any issues that arise during operation.
- Conduct regular quality checks to maintain product integrity and adherence to specifications.
- Follow safety protocols and guidelines to maintain a safe working environment.
- Perform routine maintenance on machinery as needed.
- Collaborate with team members to meet production goals and deadlines.
- Maintain cleanliness and organization of work area.
If you are a motivated individual with a passion for manufacturing and meet the qualifications outlined above, we encourage you to apply.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$23 Hour
- Poughkeepsie, NY 12601
- 4/29/24
Join Our Team as an Assembly Technician!
Are you a skilled technician with a passion for assembling and troubleshooting mechanical and electrical components? Look no further! We're seeking an Assembly Technician to join our team in Poughkeepsie, New York, offering a direct hire opportunity with a competitive salary of $22 per hour.
Position: Assembly Technician
Location: Poughkeepsie, NY
Type: Direct Hire
Hourly Rate: $22/hr
Assembly Technician Requirements:
- Understanding of electrical fundamentals and the ability to read and interpret schematics
- Mechanical experience in assembly or repair
- Ability to read and interpret mechanical drawings
- Proficient with standard shop tools, hand and electric, such as drill, jigsaw, and tap
- Moderate skill in technical troubleshooting and diagnostics of mechanical and electrical components
- Moderate computer skills with experience in Microsoft Office products
- One-year certificate from college or technical school and 1 year experience; or two to five years related experience
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Valid driver’s license
Assembly Technician Responsibilities:
- Assemble mechanical and electrical components according to engineering drawings and specifications
- Troubleshoot technical issues with machinery and equipment
- Perform routine maintenance and repairs as needed
- Ensure compliance with safety protocols and procedures
Perks & Benefits:
- Direct hire opportunity with competitive hourly rate
- Opportunity to work in a dynamic and collaborative environment
- Gain valuable experience in assembly and technical troubleshooting
- Potential for growth and advancement within the company
If you're ready to take the next step in your career and join a dynamic team, apply now and become a valued member of our organization!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $22 Hour
- Poughkeepsie, NY 12601
- 4/29/24
Our client, a non-profit in Poughkeepsie, is looking for a Case Manager. You will act as a mentor and guide for youths and young adults and assist them with their educational and employment goals. The Case Manager will be responsible for all case management activities. Our client is looking for someone who is passionate about their community and its members.
Additional Job Duties:
- Work with the individuals to help advance his or her skills through training and workshops
- Follow program requirements while still maintaining customized, individual attention to each person
- Obtain information about local programs and eligibility requirements that would benefit the individuals you are working with
- Develops and executes permanency plans with families consistent with team service plans
- Maintain an individual casework relationship with each person on his/her caseload.
Case Manager Requirements:
- Must be comfortable working with a diverse group of youth and young adults
- Must be proficient in Microsoft Word and Excel
- Ability to learn new programs and databases
- Excellent telephone skills
- Bachelor’s degree in related field
What will set you apart:
- Related social work experience
- Bilingual in Spanish a huge plus
This is a full time, temporary position for a minimum of 3 months. Hours are Monday-Wednesday and Friday 8:30am-4:30pm; Thursday 11am-7pm, and the first Saturday of each month, 9am-1pm, or as requested in advance. Pay rate is $19-$20 per hour.
Please apply online and submit a resume for consideration!
Why choose Ethan Allen Workforce Solutions? We’re great matchmakers! As a job placement agency, we help job seekers get noticed and land positions that match their qualifications at companies that are hiring. We often have access to positions that may not be available otherwise.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $19-$20 Hour
- Poughkeepsie, NY 12601
- 4/29/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $19.42 - $23.02 Hourly Job Shift: Night Job Category: Health Care DescriptionPosition Summary The CNA II is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties CNA II: ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF) Documents all cares provided in EMR (*CF) Ensures that extensive nursing care documentation is complete in CNA cardex to demonstrate completion of additional tasks (*CF) Reports all changes in the residents condition to the Charge Nurse (*CF) Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report upon reporting for duty (*CF) High frequency of admission and discharges-ensures all care related to these processes are completed to include: Obtaining frequent vital signs-at least once each shift Obtaining frequent weights-daily, initially (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF) Frequent skin monitoring due to anticoagulant therapies and/or special brace/sling use and report to nurse any irregularity observed (*CF) Performs necessary treatments (i.e. OTC creams, barrier creams, etc.) (*CF) Assists nurses with frequent treatments and assessments, as directed (*CF) Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Tracks and documents all daily intake and participates in tracking/reporting of daily fluid goals not met (*CF) Performs foley catheter care and documents/reports output each shift (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Provides care for residents with overall higher acuity, providing total assist for turning and positioning, dressing, personal hygiene, more frequent toileting schedules, higher prevalence of max to total assist with all ADLs as per care plan, using proper body mechanics and mechanical lifts as warranted (*CF) Frequent use of different types of mechanical lifts due to high incidence of total dependence in transfer (*CF) Assists residents to walk with or without self-help devices as instructed Follows Spinal, Sternal, and Hip precautions for all ordered residents regarding fresh post-op critical care (*CF) Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assists with the care of the dying resident and provide post-mortem care as instructed (*CF) Food Service Functions: Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Monitors and adheres to high prevalence of mechanically altered diets, thickened liquids and adaptive equipment use for meals (*CF) Serves food trays. Provides total assistance with feeding (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF) Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF) Serves between meal and bedtime snacks. Documents such in the intake book (*CF) Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation: Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Resonds to and checks each shift for placement and function of alarms (i.e, bed, chair, tab, floor pad, etc.) (*CF) Monitor bed rails and bed height to ensure they are as care planned to ensure resident safety (*CF) Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (i.e., gait belt, mechanical lifts, etc.) when lifting or moving residents Monitors and/or applies as ordered all specialty braces/slings as per care plan, such as TLSO, Miam-J collars, etc (*CF) Monitors restraints, if ordered. Ensures they are released every 2 hours and for all meals and care provided (*CF) Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the Charge Nurse Informs the Charge Nurse of your equipment and supply needs Resident Rights: Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Reports such requests to the nursing supervisor III. Working Conditions: Adherence to a strict regulatory environment (*CF) Adherence to highly detailed, consistently changing, individualized care planned nursing instructions (*CF) Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/29/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $18.25 - $21.85 Hourly Job Shift: Night DescriptionPOSITION SUMMARY The HHA is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents individual service plan, and as may be directed by your supervisors. As a HHA you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your designed duties ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Documents all cares provided in EMR Reports all changes in the residents condition to the LPN Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (* CF) Cooperated with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are property logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report for duty (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Assists with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, etc. as per ISP, using proper body mechanics. (*CF) Assists residents to walk with or without self-help devices as instructed Weighs and measures residents as instructed (*CF) Answers residents calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assist with the care of a dying resident and provide post-mortem care as instructed (*CP) Making and changing beds Food Service Functions: Prepares residents for meals (i,e., take to bathroom, wash hands, comb hair, raise beds, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Serves food trays. Assists with feeding as indicated (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problems of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Assists with between meal and bedtime snacks (*CF) as requested Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Home Health Aide (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation: Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Immediately notifies the LPN of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (e.g., gait belt, mechanical lifts, etc.) when lifting or moving residents as per ISP Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the LPN Informs the LPN of your equipment and supply needs Resident Rights: Maintains the confidentiality of all residents care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reporting all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Report such requests to your supervisor Working Conditions: Works throughout the nursing system area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents , personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honest and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgement and behaviors Must be a supportive team member, contribute to and be an example of teamwork and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance QUALIFICATIONS High School Diploma or HSE An active and valid HHA certification required, current Nursing Assistant certification in New York State desired Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/28/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $36.49 - $46.49 Hourly Job Shift: Night DescriptionPosition Summary The Charge RN is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Notifies the Director of Nursing and Administrator on Call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident in the Health Center (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures consistency between all units in nursing care Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Guides LPNs and CNAs responsibilities (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development Assists with employee evaluations, employee praise, and discipline as necessary (*CF) Actively participates with staff education Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage Required to ensure appropriate coverage for the nursing department 24/7, including weekends, holidays, and off-shifts (*CF) Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/28/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Unit Assistant - Nursing Responsible to Position Classifications LPN Unit Manager, Lead LPN Hourly/Non-Exempt Directly Supervises and Evaluates None Is Back Up To: CNA (Limited) Is Backed Up By: CNA WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Unit Assistant is responsible to perform assigned tasks, as directed by the LPN. Including but not limited to, making resident beds daily, ensuring that laundry and linens are kept neat and organized, garbages are emptied and not overflowing, and that resident rooms are maintained in a neat orderly fashion. ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) All items are critical functions in relation to the position* Frequent rounding to perform the following tasks: Ensuring that the white boards are up-to-date with the necessary information Stripping and making the beds in accordance with bed cleaning/bed making schedule Emptying garbage cans and inserting new liners. Disposing of trash in the proper soiled utility areas Assisting residents to and from programming Removing and discarding infection control materials, red bag waste, and other soiled materials Resident Assistance: Answers unanswered resident call bells promptly, assisting the resident as needed and permitted, and reporting to nursing staff any clinical nursing related need.(*CF) In emergency situaitons, provides 1:1 resident supervision when certified staff is unavailable to do so, at the request of the Unit Manager Safety and Sanitation: Washes hands before and after performing any direct service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Immediately notifies the Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to Supervisor Informs the Supervisor of equipment and supply needs Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisor. (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that non nursing services can be adequately maintained to meet the needs of the residents and the facility. (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing and housekeeping personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident to proper department(*CF) Reports and/or cleans occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Staff Development: Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Resident Rights: Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Administrative: Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population Degree of Travel Travel required for occasional off-site meetings Disruption to Routine Disruption to routine is to be expected frequently. Safety Hazards in Job High stress, exposure to potentially hazardous secretions or environments. May be required occasionally to lift equipment Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes X Toxic Chemicals X Needles/Body Fluids X Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time EMployers DIsclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor This document does not create an employment contract, implied or otherwise, other than an at will employment relationship ACKNOWLEDGMENT I have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description. _________________________________________ ____________________ Employee Signature Date _________________________________________ ____________________ Human Resources Signature Date Qualifications High school diploma or HSE Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Immediately
- New Paltz, NY
- 4/27/24
Hudson Valley Credit Union is currently recruiting for the position of Supervisor Branch Operations. Primary Function: Ensure the delivery of an exceptional member experience while maintaining operational integrity of the branch. Foster employee development through training and coaching to inspire actions that increase engagement and productivity in order to meet branch and organizational goals.
Responsibilities
- Interview, hire and develop employees. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors.
- Utilize HVCU’s coaching and development tools to provide consistently meaningful feedback to employees.
- Supervise the day-to-day activities of the branch, modeling the highest level of member service while processing transactions and resolving potential member issues.
- Ensure standard operating procedures are being followed and provide guidance and training to branch employees to resolve operational issues, exceptions and adjustments.
- Responsible for all aspects of branch operations including the completion of branch audits, security checks and regulatory compliance to effectively manage risk.
- Set clear expectations to deliver high quality service leveraging the HVCU Sales & Service model to promote the Credit Union’s products and services and support branch profitability.
- Look for opportunity to enhance revenue, reduce expenses, create efficient processes and improve operations. Submit annual budget recommendations to the Branch Manager.
- Coach staff to expand the use of alternative digital delivery systems by explaining the merits of other systems such as Online Banking, Bill Pay and Contact Center.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- NYS Notary Public licence following 6 months achievement of independence on the job required
- Minimum 2 Years Teller or cash handling experience in a financial institution or retail environment required
- Minimum 1 Year Supervisory or leadership experience in a financial institution or retail environment preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- NYS Notary Public licence following 6 months achievement of independence on the job required
- Minimum 2 Years Teller or cash handling experience in a financial institution or retail environment required
- Minimum 1 Year Supervisory or leadership experience in a financial institution or retail environment preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Interview, hire and develop employees. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors.
- Utilize HVCU’s coaching and development tools to provide consistently meaningful feedback to employees.
- Supervise the day-to-day activities of the branch, modeling the highest level of member service while processing transactions and resolving potential member issues.
- Ensure standard operating procedures are being followed and provide guidance and training to branch employees to resolve operational issues, exceptions and adjustments.
- Responsible for all aspects of branch operations including the completion of branch audits, security checks and regulatory compliance to effectively manage risk.
- Set clear expectations to deliver high quality service leveraging the HVCU Sales & Service model to promote the Credit Union’s products and services and support branch profitability.
- Look for opportunity to enhance revenue, reduce expenses, create efficient processes and improve operations. Submit annual budget recommendations to the Branch Manager.
- Coach staff to expand the use of alternative digital delivery systems by explaining the merits of other systems such as Online Banking, Bill Pay and Contact Center.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 4/26/24
Hudson Valley Credit Union is currently recruiting for the position of Contact Ctr Spec I. Primary Function: interact with members via Contact Center delivery systems and build and enhance member relationships by identifying and recommending solutions to members' financial needs.
Responsibilities
- Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
- Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
- Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
- Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum 1 Year Experience in a call center environment experience preferred
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum 1 Year Experience in a call center environment experience preferred
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
- Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
- Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
- Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Part Time
- Immediately
- Poughkeepsie, NY 12603
- 4/26/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Head Aesthetician is responsible for training, monitoring, coaching, and leading direct reports by example to the expected goal of providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Head Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Head Aesthetician is required to lead direct reports by example in making a professional recommendation for their guest to facilitate continued wellness and meet targeted sales goals.
ESSENTIAL JOB FUNCTIONS:
•Greet guests promptly and provide spa guests with a tour of spa facilities when needed.
•Escort guest to and from treatment room.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Begin and end all treatments on time, adhering to bookings.
•Prioritize and meet time goals in a calm professional manner.
•Provide guests with a thorough and knowledgeable professional treatment.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Monitor professional product inventory and usage.
•Utilize computer to create purchase requisitions to maintain adequate stock of professional product and supplies.
•Receive professional product and supplies checking for accuracy of received items against issued purchase orders.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House. Assist in developing new protocols and editing the Spa menu.
•Supervise, train, evaluate, and schedule a staff up to fifteen.
•Monitor performance of direct reports giving recognition for goals achieved and exceptional service rendered as well as implement action plans to address insufficient performance.
•Prepare yearly written performance evaluations for direct reports.
•Review applications, develop behavioral-based questions, screen and interview candidates and make recommendations to Spa Operations Manager.
•Oversee/verify payroll for department staff and follow prescribed payroll procedures.
•Develop department manuals and enforces all company polices with department staff.
•Resolve procedural, operational and other work related problems by communicating with and responding appropriately to a demanding and diverse public in answering questions, explaining department/company policies and handling complaints.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Assist in scheduling periodic vendor training and ensure all direct reports attend when possible.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area. Clean and sanitize work area as per departmental policies.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inspect and report maintenance needed on equipment used to provide services.
•Identify safety hazards, report, and follow up to see that corrective action is taken.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Interact patiently with teenagers and adults.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
•Communicate guest issues to Spa Management.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Work productively and efficiently with or without supervision when performing tasks.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Act calmly and professionally in stressful situations.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/25/24
Hudson Valley Credit Union is currently recruiting for the position of Teller I Bilingual. Primary Function: provide high-quality member service by accurately performing a variety of financial transactions. Identify member's needs and goals by asking questions and uncovering opportunities. Promote, explain and cross-sell HVCU products and services.
Responsibilities
- Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof and handling large volumes of cash.
- Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU platform staff, business partners and automated services. Contribute to branch and individual sales and service goals.
- Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
- Support the successful implementation of marketing programs and promotions by creating member awareness and recommend products when the promotion meets the member’s needs.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
- Minimum 6 months Customer service and sales experience in a financial institution or retail environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
- Minimum 6 months Customer service and sales experience in a financial institution or retail environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof and handling large volumes of cash.
- Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU platform staff, business partners and automated services. Contribute to branch and individual sales and service goals.
- Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
- Support the successful implementation of marketing programs and promotions by creating member awareness and recommend products when the promotion meets the member’s needs.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Part Time
- Immediately
- New Windsor, NY 12553
- 4/25/24
Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.
Responsibilities
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Chester, NY 10918
- 4/25/24
Hudson Valley Credit Union is currently recruiting for the position of Contact Ctr Spec I. Primary Function: interact with members via Contact Center delivery systems and build and enhance member relationships by identifying and recommending solutions to members' financial needs.
Responsibilities
- Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
- Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
- Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
- Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum 1 Year Experience in a call center environment experience preferred
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Minimum 1 Year Experience in a call center environment experience preferred
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
- Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
- Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
- Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 4/23/24